The AI front desk for family-run BC tour businesses

Book every trip — even when you can’t pick up the phone.

You’re out running trips, so Havern answers your phone in any language. It books the trip straight into your calendar.

Book a 15-min intro Call the live demo(778) 717-3445

See what missed calls cost you →

Incoming call · 7:14 PM DEMO

Coastal Water Adventures Havern answering — owner is out on a tour

Without Havern, this call would go to voicemail

Sample call · not a recording

The problem

The phone rings. You can’t answer.

Family-run businesses live this every busy season: the best calls come in while you’re out running a trip.

You’re on the water

A family wants to book Saturday’s boat tour. You’re three hours out to sea with no signal. The call drops to voicemail — and they don’t leave one.

You’re on the trail

A couple is ready to book a guided day — if someone answers. You’re above the treeline, hands on the rope. The ring goes nowhere.

You’re in the air

A group of visitors wants a glacier flight this week. You’re up in the plane. They call the next business on the list instead.

$500+what one missed
booking can cost you

24/7answered the moment you can’t,
in any language

0missed calls
with Havern on the line

Havern answers every call you can’t — so you get the booking, not the next business they call.

The cost

What missed calls really cost you

Your numbers, your math — just drag the sliders. No sign-up.

Calls you miss a week12

Your average booking$500

How many of those callers would book?

≈ $40,000

slipping away this season (~20 weeks)

Havern answers every one — and keeps the booking. Recover even a fraction of that, and it more than pays for itself.

Book a 15-min intro Call the live demo

A rough estimate from your own numbers — not a guarantee.

How it works

From ring to booked — without you.

Havern runs your front desk the way you would on your best day.

It picks up

When you can’t get to the phone — after hours, out on a trip, or the line’s already busy — Havern picks up in the caller’s own language and your business’s voice. Nothing goes to voicemail.

It gets the details

It asks how many people, what date, and the right trip for the group. Then it explains your weather and refund rules in plain words — no surprises on the day.

It books it

Adds the booking to your calendar and texts you a quick summary. You come back to trips already booked.

Why Havern

Not a generic answering service. Built for family-run tour businesses.

Most AI answering services were made for dentists and plumbers. Havern was made for businesses that sell experiences.

It knows tours

It understands trips, seasons, group sizes, deposit policies and weather cancellations — not some one-size-fits-all script.

Any language

Greets and books visitors in their own language, so a language barrier never costs you a booking.

Water, land & air

Boat tours, hikes, horseback rides, scenic flights — one front desk for all of it.

Lands in your calendar

Every booking goes straight into your calendar. You never retype a thing.

Your brand & voice

Answers as your business, in a tone you choose. Guests feel like they reached your own front desk — because they did.

Always on, day and night

Early risers, late-night planners, callers from across the world — all covered, with no night shift to pay for.

Why now

More visitors than ever. Fewer people to answer the phone.

Every call you can’t pick up goes to the next operator who does. The ones who never miss a call win the season.

1M+extra visitors expected in BC from the 2026 FIFA World Cup and the five years after

100K+tourism jobs BC needs to fill by 2028

92%of BC tourism businesses are small (under 50 staff)

Sources: Government of B.C. · go2HR · Destination B.C.

Questions

The things operators ask first.

Does this replace my staff?

No — it backs you up when no one can pick up. Havern catches the calls that would have gone to voicemail: after hours, while you’re out on a trip, or when the line’s already busy. Your team handles everything they always have.

Do I need special booking software?

No — Havern works alongside your phone line, text and email, and drops every booking into your calendar. If you take bookings by phone and email today, it fits right in — you don’t have to change how you work.

Can guests tell it’s AI?

It answers as your business, in a natural voice and a tone you choose. Most callers just feel like they reached a helpful front desk that knows your trips.

What about weather and cancellations?

Havern explains your weather and refund rules clearly before it books — so guests know what to expect up front, and you avoid the awkward surprises on the day.

How long does it take to set up?

We set it up around your trips, seasons and rules, then turn it on. A 15-minute chat tells us what we need to get started before the busy season.

What languages does it handle?

It greets and books visitors in their own language, so a language barrier never costs you a booking — even with so many guests coming from overseas.